Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated for sports betting?
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Yes, Fan Strategy holds a licence from the Malta Gaming Authority (MGA) and, for UK players, is registered with the UK Gambling Commission. The platform is subject to regular third‑party audits that verify the integrity of its odds and the security of customer funds.
02 What deposit and withdrawal methods does Fan Strategy accept?
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Fan Strategy accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers, as well as Bitcoin (BTC), Ethereum (ETH) and Tether (USDT) for crypto deposits. Deposits are instant for e‑wallets and crypto, while card and bank transfers take 2‑5 business days. Withdrawals are processed within 24 hours for e‑wallets and crypto, and 3‑7 days for cards and bank transfers.
03 How do I verify my account on Fan Strategy?
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To verify your account, log in and upload a government‑issued ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement. The KYC team typically reviews documents within 24 hours; once approved you can deposit, bet and withdraw without restrictions. If verification fails, you’ll receive an email with instructions on how to resolve the issue.
04 What happens to my bet if a World Cup match is postponed or cancelled?
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If a match is postponed before kick‑off and not resumed within 48 hours, all bets on that game are void and stakes are returned to your account. For matches abandoned after the start, bets on the outcome at the time of abandonment stand unless the official governing body declares the result null, in which case the bet is also void.
05 Does Fan Strategy offer in‑play (live) betting and how are odds updated?
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Yes, Fan Strategy provides live betting on all World Cup matches that are in progress. Odds are updated in real time by our trading team and reflect the current score, time remaining, and market demand. Live bets are accepted up until the referee blows the final whistle, and any bet placed after a market is closed will be rejected automatically.
06 What responsible gambling tools does Fan Strategy provide?
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Fan Strategy gives you the ability to set deposit limits, loss limits, wagering caps, and session‑time alerts directly in your account settings. You can also self‑exclude for a specified period (e.g., one month, six months, or permanently) by contacting support, which will block access to betting and prevent promotional emails. Links to professional support organizations such as GamCare and BeGambleAware are displayed in the footer of every page.